Congratulations! You were promoted to manager. But after the celebration and the accolades, do you find yourself asking, "What do I do next? How can I be most effective? What is my central role?" Authors Jack H. Grossman and J. Robert Parkinson have the answers in this comprehensive learning tool, Becoming a Successful Manager. The authors offer solid advice and skill-building exercises to help you evolve successfully into your new role as manager. Each chapter provides essential advice and specific steps for a new manager to cultivate employees' diverse skills and create a productive work environment. Topics include: Creating a healthy culture Conducting meaningful performance reviews Delegating responsibilities Handling harassment and resolving conflicts Hiring effective people And more