Perfect Phrases for Dealing with Difficult People : Hundreds of Ready-to-Use Phrases for Handling Conflict, Confrontations and Challenging Personaliti

by Susan Benjamin
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Categories: Business
Publisher: McGraw-Hill Companies/McGraw-Hill | Date published: 06/22/2009

Description

Perfect Phrases for the Right Situation, Every Time Whether it's hiring employees or creating teams, the Perfect Phrases series has the tools for precise, effective communication in any situation. With Perfect Phrases books, you have all the phrases you need to get things done, right at your fingertips!

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Perfect Phrases for Dealing with Difficult Situations at Work : Hundreds of Ready-to-Use Phrases for Coming Out on Top Even in the Toughest Office Con