From the Inside Out leaves no secrets hidden behind the facilities' doors. Through humorous and poignant anecdotes, the author, a 28-year volunteer and volunteer coordinator, takes the reader inside the heart of volunteering. The reader sees by examples how to be a good volunteer, how to hire a good volunteer and how the recipients of volunteer services perceive them. The book gives hints on how not to burn out by emphasizing the importance of motivation so that this special kind of help is not lost to other organizations. It points out the need for training and preparation before performing as an active, responsible and appropriate participant in the personal lives of residents, patients or the children in foster care. While encouraging facilitators and trainers to motivate their volunteers, From the Inside Out asks them to "be there" for their people. Volunteering--For free--is a responsible job. The pay check is your soul.