Police dispatcher Shannon Malloy didn't think her day could get any worse. But it does. First, her ex-boyfriend takes his latest flame to Jamaica--where he'd promised to take her--and then a disturbing 911 call tests the bounds of her professional skills. To top it off, her best friend is determined to set her up with the new homicide detective--a cop, just like her two-timing ex. When the anonymous 911 caller takes a too-personal interest in her, Shannon is forced to let new homicide detective Hugh Montgomery into her apartment and her life. Her Christmas holidays heat up as a stranger stalks her and a detective pursues her heart.